O = Operator

C = Caller

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O: 9-1-1. What's your emergency?
C: I see a house fire!
O: Where is the fire?
C: 325 North Columbus Road.
O: 325 North Columbus Road?
C: Yes. It's a big fire!
O: Is your call back number 517-332-8970?
C: Yes, it is. Please hurry!
O: Stay on the line. Don't hang up.